A few weeks ago I dropped blinds off for repair. The ‘ladders’- strings that operate the blinds- had broken on one side and needed to be re-strung. It would have been cheaper to buy new blinds than repair. However, the blinds have a bit of age, are for a French door (odd size), and needed to match adjacent blinds. I thought about repairing them myself, but I didn’t want to deal with the aggravation. So I fired up the old interweb machine and searched for a blind repair company- not as easy to find as one would think, there aren’t many.
*Note to self, apply to be on Shark Tank with a blind repair company… I’m seeking $327.00 for 21% equity- “Yes, that’s correct I value the company at $1,557.14” Mark Cuban would be all up in that biz!
I found a window treatment shop within a few miles of my house. I removed the blinds and went to the shop. I spoke with the owner/salesperson/repair person, after she inspected the blinds she told me they’d be repaired and ready tomorrow- it was Monday. “I’ll call tomorrow morning to inform you when
they’re done and what time to pick them up.” I thought great, that was easy.
Tuesday came and went and I had forgotten about the blinds. Wednesday came. Wednesday afternoon came. Late Wednesday afternoon came. Nothing, no phone call. I called early evening and I’m informed that she was extremely busy and didn’t get to them. “I’ll do it first thing Thursday morning.” I thought, no big deal, things happen.
Thursday afternoon I call, nope didn’t get to it. First thing Friday morning, for sure they’ll be done. Friday afternoon I call, goes straight to voicemail, I leave a message. Late Friday afternoon I get a call, I’m told the blinds are done; I can pick them up anytime… really any time, how about this past Tuesday.
The blinds weren’t as important as it sounds. In fact, I could’ve done without the blinds for a few weeks- although my neighbors may disagree. However, I was given a commitment that wasn’t followed through with.
It’s a simple trait, and one to strive for in both your personal and professional life- do what you say you will do when you say you will do it. It conveys commitment and trust- traits I want to be known for, both personally and professionally. In addition, I want to interact with people who feel and do the same, you should as well.
** The initial title of this post was The Blind Side, but Sandra wasn’t having that… So then I changed it to Blind Melon, however, that seemed a disservice to Mr. Hoon.