Blindsided

A few weeks ago I dropped blinds off for repair. The ‘ladders’- strings that operate the blinds- had broken on one side and needed to be re-strung. It would have been cheaper to buy new blinds than repair. However, the blinds have a bit of age, are for a French door (odd size), and needed to match adjacent blinds. I thought about repairing them myself, but I didn’t want to deal with the aggravation. So I fired up the old interweb machine and searched for a blind repair company- not as easy to find as one would think, there aren’t many.

2014-01-21_blog_image_blindsided

*Note to self, apply to be on Shark Tank with a blind repair company… I’m seeking $327.00 for 21% equity- “Yes, that’s correct I value the company at $1,557.14” Mark Cuban would be all up in that biz!

I found a window treatment shop within a few miles of my house. I removed the blinds and went to the shop. I spoke with the owner/salesperson/repair person, after she inspected the blinds she told me they’d be repaired and ready tomorrow- it was Monday. “I’ll call tomorrow morning to inform you when
they’re done and what time to pick them up.” I thought great, that was easy.

Tuesday came and went and I had forgotten about the blinds. Wednesday came. Wednesday afternoon came. Late Wednesday afternoon came. Nothing, no phone call. I called early evening and I’m informed that she was extremely busy and didn’t get to them. “I’ll do it first thing Thursday morning.” I thought, no big deal, things happen.

Thursday afternoon I call, nope didn’t get to it. First thing Friday morning, for sure they’ll be done. Friday afternoon I call, goes straight to voicemail, I leave a message. Late Friday afternoon I get a call, I’m told the blinds are done; I can pick them up anytime… really any time, how about this past Tuesday.

The blinds weren’t as important as it sounds. In fact, I could’ve done without the blinds for a few weeks- although my neighbors may disagree. However, I was given a commitment that wasn’t followed through with.

It’s a simple trait, and one to strive for in both your personal and professional life- do what you say you will do when you say you will do it. It conveys commitment and trust- traits I want to be known for, both personally and professionally. In addition, I want to interact with people who feel and do the same, you should as well.

 

Design On,

** The initial title of this post was The Blind Side, but Sandra wasn’t having that… So then I changed it to Blind Melon, however, that seemed a disservice to Mr. Hoon.

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4 comments
  1. Sandra and I met for coffee this morning to discuss her new house. She said she’d be interested in sponsoring your blind repair business. Of course the stipulation is to remove any references to her movies and to refrain from making bad architect jokes about the Keanu Reeves movie she did.

      • Maybe you could play the architect part in the sequel movie with her.

      • Hell, I’ll drive the tour bus.

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